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Travel Plan Direct InsuranceOur travel insurance policies are arranged by UK Underwriting Limited and underwritten on behalf of AXA Insurance UK plc.

Remember, if you need to make a claim, please call for a claim form no later than 31 days after the event by:


Calling Travellers Protection Services Claims Service on 0844 412 2724


Writing to Travellers Protection Services Claims Service, 1 Prince of Wales Road, Norwich, Norfolk, NR1 1AW


Please include all relevant documentation when you return your claim form, including your original insurance certificate and your original holiday booking invoice (no photocopies please). Remember to always keep copies for your records.